CHAPTER 2 The Human Side
A variety of factors affect an organization’s AI capabilities and success that don’t involve technology or even data. Leadership, culture, attitudes, and skills are human attributes that affect AI as much as or more than any other aspect of a company. If we were predicting whether a company would become AI powered using a machine learning model, these features would be highly influential in our model.
Many AI leaders acknowledge the importance of these factors. For example, we interviewed the leaders of a new research center at a biology-focused academic research institute—the Broad Institute in Cambridge, Massachusetts. The Institute received a $250 million grant to understand the connections between machine learning ...
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