Acknowledgments
As ever, thanks to my wife Eileen for her support and patience when I’m writing my books.
Thanks also to my colleagues who provided some of the new information for the third edition: Michael Bragen, Doug Brindley, Gary Gack, Peter Hill, Watts Humphrey, Tom Love, Steve Kan, and Tony Salvaggio.
Because this book is a third edition and built on the existing data, thanks are also due to my many friends and colleagues from Software Productivity Research from 1984 to today. Some still work at SPR and others have formed their own companies or moved to existing companies, but without the solid contributions of many consultants and managers, ...
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