What Do Companies Measure?Measures and Metrics of Industry LeadersMeasures, Metrics, and InnovationMeasurements, Metrics, and Outsource LitigationMeasurements, Metrics, and Behavioral ChangesTopics Outside the Scope of Current MeasurementsCautions Against Simplistic and Hazardous Measures and MetricsCommercial Software Measurement ToolsSummary and ConclusionsSuggested Readings on Measurement and Metrics