Becoming a Dynamics 365 Finance and Supply Chain Solution Architect

11

Human Change Management

One of the biggest struggles that an organization can face is preparing its employees for changes coming down the line. In this chapter, we will discuss many issues that can occur when proper corporate change management is excluded from a project. We’ll look at how to best prepare a company for coming changes.

As we move through the chapter, we’ll discuss the following:

• What is human change management?
• Why must employees need to know what’s coming?
• Human change methodologies
• Who’s best to lead change?

At the end of this chapter, I’ll give you two different case studies that respectively show a well-run project and a project that was, frankly, terrible. It’s important to remember that change management is not just ...