Best Practices: Communicating Effectively

Off and Running

You are now ready to put what you have learned from this book into practice. Use this section as a review guide:

CHAPTER 1. COMMUNICATING CLEARLY IN WRITING

• The ability to write well is essential to advancing your managerial career.
• Research and planning is the first step to crafting a well-written message.
• Whether you are writing a brief e-mail or formal business report, correct grammar, accurate language, and good manners are critical.
• Clarity and simplicity are the cornerstone of good writing. Buzzwords and jargon should be eliminated.
• Understanding whom you are writing for and why you are writing—to inform or to persuade—helps target written communications more effectively.
• Revising and editing are the last—but most ...