5
Make Your Organization Outcome-Oriented
The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
—James Cash Penney, founder of JC Penney stores
In the late 1990s, leaders at Honeywell’s Aerospace division began to think about how advances in digitization, communications, and connectivity might create opportunities in its aviation businesses. Those businesses made products like engines, brakes, navigation gear, and avionics. They also provided services like airplane maintenance and flight information software.
“We had a lot of ideas about what we could do with connectivity and what it could mean for our businesses back then,” recalls Carl Esposito, formerly president of Honeywell’s ...
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