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Beyond the Lean Office by Kevin J. Duggan

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Author

Kevin J. Duggan has more than 30 years’ experience applying advanced Lean techniques to achieve Operational Excellence and is the author of three books on the subject: Design for Operational Excellence: A Breakthrough Strategy for Business Growth (McGraw-Hill, 2011); Creating Mixed Model Value Streams (Productivity Press, 2002); and The Office That Grows Your Business: Achieving Operational Excellence in Your Business Processes (The Institute for Operational Excellence, 2009). A recognized authority on Operational Excellence, Kevin has contributed to publications such as Industry Week, Aviation Week, Food Engineering, Flow Control, Assembly, Lean Management Journal, and Plant Services and has appeared on CNN and the Fox Business Network. ...

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