BlackBerry for Work: Productivity for Professionals

Chapter 4. BlackBerry for E-mail

My Mantra—Polite Yet Firm

Whoever said that "The spoken word is like an arrow—once it leaves it cannot be taken back" could well apply the same sentiment to electronic mails, with even more emphasis. The accountability that the written word bears is far greater, due to its permanent documented nature. Thus, electronic mailing with its innumerable advantages—as against traditional mailing—also bears great responsibility. That's why it becomes extremely vital for us to tread cautiously—once the e-mail is sent there is no way of getting it back. E-mail is one of the most crucial inventions in communication of the 20th century. That's why I will introduce this chapter focusing on general concepts about e-mail first, ...