CHAPTER 3THE TOP 10 ENGAGEMENT DRIVERS
An empowered organization is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organizational success.
—STEPHEN R. COVEY
Some senior managers have a particularly difficult time grasping the exact importance of investing in Employee Engagement. In the business world, everything is about numbers and metrics. Before investing, management wants to be able to measure the ROE: Return on Engagement®.
Luckily, it turns out measuring Engagement is more of a science than an art form. From decades of Talent Management research and analysis of millions of employee survey responses, HR Solutions’ Research Institute has found 10 factors ...
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