The focus of this chapter is developing the leader’s ability to help their staff achieve and sustain peak performance. Performance management is not an annual event, it is an ongoing process that needs the leader’s attention every hour of every day; putting off difficult conversations only makes things even more difficult in the long run.
WHY IS THIS IMPORTANT?
In the modern world organisations continually expect you to do more with less. The pressure to produce and deliver is probably greater today than ever before and, if certain individuals are not pulling their weight, then those that do so are under even greater pressure.
Poor performers inject most of the mistakes and errors into a task, which usually has ...
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