December 2020
Intermediate to advanced
671 pages
19h 4m
English
Content preview from Business Organisation and Management, 1st Edition by Pearson
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25
Controlling
LEARNING OBJECTIVES
After studying this chapter, you should be able to know —
- Meaning of Control
- Objectives of Control
- Nature and Characteristics of Control
- Importance of Control
- Relationship Between Planning and Controlling
- Steps in the Process of Control
- Features of a Good Control System
- Techniques of Control
Control is the process of verifying whether actual performance is in conformity with planned performance and taking corrective action where necessary.
More specifically, control involves:
knowing what work is to be done as to quantity, quality and time available;
verifying whether work has been or is being carried out in accordance with the plan;
analysing deviations (i.e., difference between ...
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