Chapter 25
Webex Calling Features
This chapter covers the following topics:
Admin-Configurable Features: This topic will describe the Webex Calling features that can only be configured by an administrator to affect the company.
User-Configurable Features: This topic will describe Webex Calling features that can be configured by either an administrator or the user. These features only effect the user who enables them and no one else.
Webex offers calling features that can be used to control how calls are handled within an organization. These features shape to whom calls are routed, how callers are placed on hold or transferred, what happens to callers outside normal business hours, and many other types of call handling. Features can be configured ...
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