Appendix G. Voice-Mail Design Questionnaire

The purpose of this questionnaire is to help you to collect from the customer the information that you need to design and customize the Cisco Unity voice-mail system in the customer’s network. To obtain the answers to this questionnaire, you can either take this questionnaire and meet with the customer or e-mail the questionnaire to the customer and have the customer complete it. Customers usually provide some part of the information requested in this questionnaire in their Request for Proposal (RFP).

After you obtain from the customer all the information requested in this questionnaire, you can start the design process. Refer to Chapter 7, “Voice-Mail System Design,” to review the example of how the ...

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