The previous chapter discussed the design of the call-processing architecture for XYZ, Inc. This chapter addresses the design and customization of Cisco Unity as an IP-based voice-mail system for XYZ and focuses on the following topics:
Understanding the Cisco Unity networking
Designing multiple directory handlers
Based on the information provided about XYZ in Chapter 3, “Large-Scale Enterprise Requirements for IP Telephony,” XYZ uses Microsoft Exchange and has deployed Active Directory ...