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Cisco IP Telephony: Planning, Design, Implementation, Operation, and Optimization by Salman Asadullah, Ramesh Kaza

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Chapter 7. Voice-Mail System Design

The previous chapter discussed the design of the call-processing architecture for XYZ, Inc. This chapter addresses the design and customization of Cisco Unity as an IP-based voice-mail system for XYZ and focuses on the following topics:

Based on the information provided about XYZ in Chapter 3, “Large-Scale Enterprise Requirements for IP Telephony,” XYZ uses Microsoft Exchange and has deployed Active Directory ...

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