Cisco Networking Simplified, Second Edition

Chapter . Unified Personal Communications

Too Many Communications, Too Little Time

The telephone was the primary form of communication for many years. But today we have many choices for how we communicate. We can telephone (and there are about a dozen ways we can do that), we can call people on their mobile phones, leave a voice mail, send e-mail, join an audioconference, call on a video phone, join a web conference and share applications, instant message, and so on.

If we needed a different device for every type of communication, we would also need about a dozen arms to carry them. Fortunately, we have the concept of unifying personal communications.

Unify Me

Unifying communications means different things to different people, but most people agree ...