Index
4 Whats and 5 Whys in management by fact, 244–246
Accuracy
in data collection, 165
in measurement system evaluation, 238–239
Action plans, 15
Adoption of CMMI
myths, 17
process, 15–16
Affinity groups, 134
Affinity matrices, 135–136
Agile Requirements Manual (ARM), 138
Analysis and technical indicators in process improvement, 128
Analyze step in DMAIC
cost and schedule performance improvement, 167–170
goals and generic practices, 197–198
overview, 28–30
product quality improvement, 152–153
questions for, 194–195
Anomalous data patterns, 236
Appraisal data in box plots, 235
Appraisal methods in CMMI, 15
Architecture for Integrated Information ...
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