Introduction
How to Use This Book
What’s in This Chapter
• Why coaching matters
• What you need to know about training
• Estimates of time required
• A broad overview of what the book includes
Why Does Coaching Matter?
We want our employees to grow and do their best work. Adult learning, however, is not a straightforward concept. We each have different learning styles and preferences, and we come to learning with years of baggage that can lead to inaccurate assumptions, hang-ups, and unhelpful beliefs. While classroom learning is an important tool to help employees grow, the majority of learning will not occur there. Coaching is an excellent method to accelerate an individual’s growth and application of new skills because it offers personalized ...
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