About This BookIntended AudienceStructure of the BookChapter 1, “Introduction”Chapter 2, “Inside the Common Information Model”Chapter 3, “Structural Patterns for the Common Information Model”Chapter 4, “Modeling Best Practices”Chapter 5, “Governance”Chapter 6, “Moving Beyond the Hammer”Chapter 7, “System Characteristics”Chapter 8, “Building Business Value”Chapter 9, “Real-World Deployment Study”Chapter 10, “Looking Forward”AppendixesWhat Is Not Covered