Chapter 9. Real-World Deployment Study

“In theory, theory and practice are the same. In practice, they are not.”

Albert Einstein

In This Chapter:

We now cover the real-world project called Hydra that used a common information model to integrate and rationalize the siloed legacy systems of a communications service provider (CSP) to give it a reliable, automated operations support service (OSS) that minimized human intervention on the order fulfillment process. The chapter covers:

• Client background and problem statement

• Solution stack

• Products and tools used

• Benefits realized

The Background and the Industry

The telecommunication industry is under tremendous pressure to provide increasingly powerful and integrated network services at lower ...

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