July 2023
Intermediate to advanced
256 pages
4h 57m
English
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IN ALL THE YEARS I’ve worked with leaders, one of the most common questions I get asked is “How do you balance kindness, care, and concern with attention to results?” This noble question certainly gives voice to the struggle many leaders experience. The dilemma is expressed in many ways:
• You can’t be someone’s friend and boss at the same time.
• If you show vulnerability, people will take advantage of you.
• Sometimes you just have to bring the hammer down to show them who’s boss.
• I’ve done everything I know to support them, and they still don’t meet performance expectations.
• I don’t ...