CHAPTER 8
CASE STUDIES
REAL-LIFE EXAMPLES are the best illustrations. Here are four examples of organizations that are embedding Compassionate Accountability into their cultures. After each case study, I share some key takeaways that anyone can apply to activate the compassion mindset and bring more Compassionate Accountability to their workplace.
Case Study 1
This case study shows how one regional healthcare system used three switches to update its principles in action. The CEO of a large regional healthcare system recognized the stress and toll that the COVID-19 pandemic was taking on their culture. He had a vision to go from good to great ...
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