NOTES
Chapter 1
1. Myers Briggs Company, “New Study Details Both Crippling and Beneficial Effects of Workplace Conflict on Businesses,” press release, October 6, 2008, shop.themyersbriggs.com/PRESS/Workplace_Conflict_Study.aspx.
2. Donald Sull, Charles Sull, and Ben Zweig, “Toxic Culture Is Driving the Great Resignation,” MIT Sloan Management Review, January 11, 2022, sloanreview.mit.edu/article/toxic-culture-is-driving-the-great-resignation/.
3. Blaine Bartlett and David Meltzer, Compassionate Capitalism: Journey to the Soul of Business (Pasadena, CA: Best Seller Publishing, 2016).
4. Monica Worline and Jane Dutton, Awakening Compassion at Work: The Quiet Power That Elevates People and Organizations (Oakland, CA: Berrett-Koehler, 2017).
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