Introduction: A Pack of Top Dogs

Lisa was sitting with the CEO of a food manufacturer discussing the model for their senior leadership team. The CEO and his vice president of human resources had taken a stab at creating their model and had emailed it to Lisa the week before and asked for her input.

“I think what you have here is great, but it is incomplete,” Lisa said. “You are missing half the model.”

“Really, how so?” asked the CEO with great interest.

Lisa pulled a simple one-page diagram from a folder. “What you have defined is your expectations for what great functional leadership means to you and at this organization. What you have not yet addressed are your expectations for how your team ought to lead together or what senior leadership ...

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