March 2011
Intermediate to advanced
256 pages
5h 50m
English
Like all sales strategies, Consultative Selling is based on comparison. In vendor selling, one supplier’s features and benefits are compared against those of other suppliers. Consultative Selling compares a customer’s current competitive advantage with the improved advantage that can be added by the seller. It is the customer’s competition, not the seller’s competitors, that must be surpassed.
A customer’s competition takes two forms. For a customer who manages a cost center, his competition is the lower costs resulting from the better practices of alternative suppliers. For a line of business manager, competition comes from other suppliers’ ...
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