July 2022
Beginner to intermediate
302 pages
10h 58m
English
Content preview from Contemporary Trends in Conflict and Communication
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Introduction
Jessica Katz Jameson
Missy F. Hannah
We were first invited to compile and edit this volume in 2019. At that time many types of technologies were used in conflict management, and we imagined this book would cover online dispute resolution in various contexts (legal, home, work), the use of online tools for conflict and collaboration among work teams, and conflict and collaboration on social media. By the time we sent out the call for chapter proposals, reports of COVID-19 had emerged, much of the world was on lockdown, and suddenly we were doing nearly all communication online.
We have seen and experienced the myriad ways conflict communication occurs in mediated spaces, whether through social media platforms such as Twitter, ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.