November 2025
Intermediate to advanced
208 pages
3h 55m
English
“Alone we can do so little; together we can do so much.”
—Helen Keller
If you’re following the design thinking process we’ve been laying out so far, by now you’ve likely spent a lot of time with your senior leadership team iterating on your culture design. You may see promising results throughout the company. But culture varies by level, job function, and business unit. How can you highlight the strengths of each team while also maintaining a cohesive overall culture? How can you ensure that efficiency, innovation, and employee engagement doesn’t suffer in less senior roles? Middle managers lead, implement, and shape culture, while the culture lives with the frontline workers. This chapter is ...
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