Delegating Work (HBR 20-Minute Manager Series)

Making the Assignment

For your delegation to be successful, you must thoroughly describe the job and your expectations to the person who will be taking on the work. Take this employee’s point of view as you communicate the scope and authority of the assignment to make sure you’re transferring all the necessary information. Equally important to the success of your delegated work is how well you communicate the scope and authority of the assignment to the other members of your team.

Discuss the work with your staff member

Spend some time going over the details of the job, ideally in a face-to-face meeting. To gain trust and avoid misunderstandings, discuss all aspects of the assignment. Clarify your specific expectations, and get the employee’s ...