Skip to Main Content
Designing Connected Products
book

Designing Connected Products

by Martin Charlier, Alfred Lui, Claire Rowland, Elizabeth Goodman, Ann Light
May 2015
Intermediate to advanced content levelIntermediate to advanced
724 pages
19h 20m
English
O'Reilly Media, Inc.
Content preview from Designing Connected Products

Chapter 5. Understanding People and Context

BY ELIZABETH GOODMAN

Most people do not have limitless funds and patience for untried products and services. They tend to have habits that they don’t want to change. They have limited budgets. They are not enthusiastic about learning new technical skills. Moreover, they have an inconvenient tendency to ask themselves whether a new purchase is really worth the effort, expense, and disruption to their routines. The answer to this question, as many makers of connected products have found, is usually “no.”

In this chapter, we’ll show how early engagement with potential customers and users can help you set up connected products and services for mass-market success and avoid expensive and wasteful failures.

This chapter introduces:

This chapter addresses the following issues:

Throughout this chapter, we’ll be using a hypothetical home security design project to illustrate key points.

Note

This chapter focuses on questions and methods specific to connected products and services. ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

Product Roadmaps Relaunched

Product Roadmaps Relaunched

C. Todd Lombardo, Bruce McCarthy, Evan Ryan, Michael Connors
Designing with Data

Designing with Data

Rochelle King, Elizabeth F Churchill, Caitlin Tan
Design It!

Design It!

Michael Keeling

Publisher Resources

ISBN: 9781449372682Errata Page