After attending nursing college, I realized it was not my dream to become a nurse. So I explored opportunities in the business process outsourcing industry in the Philippines. I might still be looking for that dream job, were it not for an opportunity to teach a program on culture and communication skills. That first step to the front of the class triggered a flood of memories. I wanted to become a teacher when I was young; I remember asking Mom to buy a blackboard and a box of colored chalk. Now, as a trainer, I stood in front of a whiteboard with a box of markers.
Ten years after that fateful class, I am an experienced learning and organization ...
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