May 2022
Intermediate to advanced
248 pages
5h 42m
English
Culture is an ecosystem, a cycle that maintains itself that is reinforced by policies, structures, power dynamics, physical spaces, rituals, processes, recruitment, training, precedents, celebrations, values and, above all else, bagels and maybe spreads too. It’s an operating system that runs across anything and everything, and changing it involves considering the entire system.
I’ve spent a lot of time visiting client offices over the years and it’s amazing how much you learn about companies from poking around their spaces. What is most amazing is the disconnect between what they say and what they have created. Between their past and their future intentions. The vast, ...
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