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Disaster Recovery and Business Continuity: A Quick Guide for Small Organizations and Busy Executives Second Edition

Name: Disaster Recovery and Business Continuity: A Quick Guide for Small Organizations and Busy Executives Second Edition
Author: Thejendra BS
ISBN: 9781905356379

by Thejendra BS

December 2008

Intermediate to advanced

287 pages

4h 49m

English

IT Governance Publishing

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Copyright
Foreword
Preface
1. Introduction to Disaster Recovery and Business Continuity
Who should read this book?What is a disaster?What is disaster recovery?What is business continuity?What is crisis management?Why are DR and BC important?Who are the real owners of DR, BC and CM?What is the cost of a disaster?Who are the right persons to manage DR and BC work?Skill 1: Nature of a cowardSkill 2: Leave no important task unfinished.What is a DR or BC site?What is a command centre?Where should a DR or BC site be located?Can organizations handle DR and BC all by themselves?What about DR and BC assistance from external consultants?What kinds of disaster should an organization be aware of?What is a technical risk?What are some of the most common technical risks?What are some of the most common non-technical risks?What is a business impact analysis (BIA)?Who can invoke business continuity?What are the options available for business continuity?What is a DR or BC exercise?What are the biggest roadblocks for disaster recovery or business continuity?How much money is required to establish a proper disaster recovery facility?Some do’s and don’tsAre there any international qualifications for disaster recovery and business continuity?Is there any training available for disaster recovery, business continuity, etc?Are there any international standards for business continuity planning?
2. Data Disasters
What is data?What is meant by risk to data?Why and how do companies lose data?How should organizations store data safely?What are some of the most common storage and backup options?What is meant by recovery time objective (RTO) and recovery point objective (RPO)?What does ‘Internet backup’ mean?What is a ‘geocluster’?How often should backups be taken, and what should be backed up?How can one decide what data needs to be backed-up?How and where should backup tapes be stored?How often should backups be tested?Will just taking proper data backups daily ensure disaster recovery?What do you mean by ‘disk mirroring’?What are some of the high-end storage and backup solutions available today?What do you mean by ‘database replication’?What does ‘server load balancing’ mean?How can one prevent loss of IT equipment?On-site disaster prevention methods:DR and BC methodsDo’s and don’ts for preventing data disasters
3. Virus Disasters
What is a computer virus?How can you protect your organization from viruses?What is a worm?What is a Trojan?What is a macro-virus?How can one recover after a virus attack?How does one update anti-virus on all machines?Do’s and don’ts regarding virusesWhat is ‘phishing’?
4. Communication System Disasters
What are some of the common methods of communication in organizations?What is a communication failure?What are some of the methods for preventing local area network failures?What are some methods for preventing WAN disasters?Do’s and don’ts regarding communication systems
5. Software Disasters
What is a software disaster?What is a mission-critical application?What are some of the software disasters that can strike an organization?Operating system-relatedApplication-relatedHardware-relatedWhat are some of the best practices for software disaster prevention?
6. Data Centre Disasters
What is a data centre?How should a data centre be built?What are some of the best practices to prevent disasters inside data centres?Other precautions to prevent IT disasters
7. IT Staff Disasters
Who do you mean by IT staff?What are the general precautions to prevent disasters relating to IT staff?What is an appropriate IT staff ratio?What are the usual reasons for IT disasters?What are some of the best practices to be followed by IT staff?What are the main benefits of using ITIL?How can change management prevent disasters?What are the other risks relating to IT staff?

8. IT Vendor Disasters
What is an IT vendor?What is an IT vendor-related disaster?How can organizations protect themselves against IT vendor-related disasters?How does one prevent IT-vendor support disasters?Should IT staff be outsourced?What can be outsourced?Some questions to ask vendorsIs it necessary to have contracts with vendors?What are the key elements of a maintenance contract or an SLA?
9. IT Project Failures
What is an IT project?Why do IT projects fail?How can organizations avoid IT project failures?
10. Information Security
What is information security?What are the various ways in which information security can be compromised?What safeguards are available to protect information?What is hacking?How can organizations prevent hacking?What is port scanning?
11. Disaster Recovery Tools
Introduction
12. Introduction to Non-IT Disasters
What are some of the non-IT disasters that could happen to an organization?What are the usual trade or labour union problems?What is a project failure?What is a human error?What are marketing and sales blunders?What are financial disasters?What are some of the common recruitment risks?What is a natural disaster?What about health and biological threats to employees within organizations?What about electrical failures and blackouts?What precautions can organizations take to handle civil disturbances?How can organizations take precautions against terrorism?What is a travel-related risk?What about the psychological effects of a disaster on employees?What is a reputation risk?What about industrial espionage?How can organizations prevent disasters relating to paper documents?What other precautions can organizations take?
13. Disaster Recovery at Home
What are the main risks associated with home working?What are some of the ways to prevent disasters occurring in homes?IT-related precautionsSafety-related precautionsDocument and data managementData backup for stand-alone systemsSample recommended solution
14. Plenty of Questions
The most important questionHow do you get commitment by top management for DR and BC planning?Questions on planning, security, etcQuestions on technologyQuestions on health and safetyQuestions on financial and legal issuesQuestions on people
15. How Do I Get Started?
How does one start a DR or BC programme?Step 1: Approvals and paperworkStep 2: Identifying internal manpowerStep 3: Identify external manpowerStep 4: Identify an alternative siteStep 5: Get equipmentStep 6: Install and test equipmentStep 7: Maintain the DR readinessStep 8: Get an external opinion and auditStep 9: Tell everyoneHow do I create an actual business continuity plan?Common types of planSample BC plan for a hypothetical companyHow do I prepare an IT contingency plan?Sample IT contingency plan for a critical serverWhat is a mock run and how do I conduct one?Steps to conduct a mock runHow often should the DR or BC plan be updated?What should a BCM/DR checklist consist of?Sample useful checklistsImportant vendors listVendor selection checklistDR staff checklistCritical systems checklistImportant data checklistRestore test templateCommunication checklistSoftware support checklistImportant documents checklistNon-IT checklist at DR or BC site
1. Sources of Further Information
Websites and publicationsDR and BC consultantsAlan CalderPhilip Jan Rothstein FBCIOther consultants
2. Disaster Recovery Training and Certification
DRI International (www.drii.org)Business Continuity Institute (www.thebci.org)Other courses and sourcesIT Governance (www.itgovernance.co.uk)Sentryx Certification (www.sentryx.com)Survive! The Business Continuity Group (www.survive.com)BCM Academy (www.bcmacademy.nl)Institute for Business Continuity Training (www.ibct.com)Disaster Survival Planning Network (www.disastersurvival.com)
3. Business Continuity Standards
PAS56 – Guide to Business Continuity ManagementBS25999Highlights of BS25999Purchasing the material
4. Making DR and BC Exciting
PostersVideosContests and quizzesReward programmes
5. Disaster Recovery Glossary
6. ITG Resources
Pocket GuidesPractical Information Security Pocket GuidesPractical IT Governance Pocket GuidesToolkitsNewsletter

Content preview from Disaster Recovery and Business Continuity: A Quick Guide for Small Organizations and Busy Executives Second Edition

Appendix 4. Making DR and BC Exciting

Organizations can educate employees regarding DR and BC practices in a number of ways. DR and BC education need not always be some boring, process-oriented work. It can be made lively and exciting. Organizations can spread the word about DR and BC more effectively, and make more of an impact, by using resources such as the following:

Posters

Organizations can, for very low cost, print colourful and eye-catching posters on DR and BC issues and paste them in all strategic locations, common and security areas. Having a DR or BC related poster is more useful and meaningful than having posters of rock stars, film stars, racecars, jokes, etc. A powerful statement or tips on a poster can become very useful or handy ...

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Disaster Recovery, Crisis Response, and Business Continuity: A Management Desk Reference

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Disaster Recovery and Business Continuity: A Quick Guide for Small Organizations and Busy Executives Second Edition

by Thejendra BS

Appendix 4. Making DR and BC Exciting

Posters

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.