Creating a Business Process Flow

After understanding Business Process Flow, the following steps explain how to create a Business Process Flow. It is very simple due to a user-friendly UI:

  1. Go to Settings | Processes:
  1. On the Actions toolbar, click New:
  1. The Create Process dialog box will appear on the screen. Next, complete the required fields as per these specifications:

1. Enter a Process name for the Business Process Flow. In this example, we will create a Phone to case Business Process Flow example.

2. In the Category, specify the process ...

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