After understanding Business Process Flow, the following steps explain how to create a Business Process Flow. It is very simple due to a user-friendly UI:
- Go to Settings | Processes:
- On the Actions toolbar, click New:
- The Create Process dialog box will appear on the screen. Next, complete the required fields as per these specifications:
1. Enter a Process name for the Business Process Flow. In this example, we will create a Phone to case Business Process Flow example.
2. In the Category, specify the process ...