About the Author
Marsha Collier is the top-selling eBay author. Her name crops up a lot in the same breath as e-commerce and customer service. No surprise there. She’s the author of the For Dummies series on eBay (eBay For Dummies, Starting an eBay Business For Dummies, eBay Business All-In-One For Dummies), plus many other related, best-selling titles. She is one of the foremost e-commerce experts and educators in the world. Her books are published worldwide (special editions for the U.K., Germany, India, France, Canada, Australia, Russia, China — and an edition in Spanish. As of 2007, there were a million books of her books in print, her first was published in 1997 and has been on the many top Best Seller lists.
Marsha intermixes her writing about eBay with her role as experienced spokesperson. While traveling across the United States and around the world, she makes regular appearances on television, radio, and in print to discuss online commerce and customer service.
Marsha earned her eBay stripes as a longtime seller on the site. She began her eBay selling career in 1996 to earn extra money for her daughter’s education (and eventually paid for university with her eBay earnings). She grew her business to a full-time venture and was one of the first eBay PowerSellers. Nowadays, you can find everything from autographed copies of her books to photography tools, pet toys, and DVDs in her eBay Store (“Marsha Collier’s Fabulous Finds” at http://stores.ebay.com/Marsha-Colliers-Fabulous-Finds ...