Effective

Acknowledgments

In the context of this book, as in life in general, I have a lot of folks to thank.

A massive thank you to the more than 20 brilliant folks from the corporate, public service, consulting, and academic worlds who generously gave their time to be interviewed for this book. Individually and collectively, you all not only contributed fabulous quotes, but more fundamentally helped shape my thinking on an array of important topics. Rarely has my brain grown so much as during these interviews—and I think you’ll have the same impact on the readers of this book. Anthony Tisdall, Birke Bakker, Courtney Chisholm, Dimitris Bountolos, Dustin Liu, Isabella Loiaza, Jim Detert, Joao Goncalves, Laura Fisher, Maria Amato, Mark Polansky, Mary Cianni, Michelle Stuntz, Ramy Houssaini, Dr. Rebecca Parker, Rick McDonald, Roland Rodriguez, Suzy Welch, Tauseef Rahman, Teryluz Andreu, Thiago Licias de Oliveira, Tom Peck, and Vipin Gupta—thank you for your thinking and your inspiration. And a special meta thank you to Michelle Stuntz, Laurie McLaughlin, and Jaclyn Roster, respectively, who answered my call for “an air traffic controller, an ER doctor, and a firefighter” with outstanding folks from their networks, and made Chapter 4 possible.

I’m also lucky to have worked with a wonderful team at Wiley—for the second time! Zach Schisgal, Amanda Pyne, Michelle Hacker, Kim Wimpsett, and Deborah Schindler all care deeply about books and really helped put the work and inspiration in to get ...