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Effective
book

Effective

by Melissa Swift
June 2026
Beginner to intermediate
256 pages
5h 5m
English
Wiley
Content preview from Effective

Chapter 9Effectiveness Through Wrestling Down Chaos

When I sat down to write this chapter, I had to remind myself that chaos is not necessarily a bad thing. A blog post from the Fractal Foundation1 actually put it quite beautifully: “Chaos is the science of surprises.” The science of surprises? Two things I love: science, and surprises! In all seriousness, this blog (which is short, and gorgeously written, and I recommend reading in its entirety) makes a really good case for chaos as a useful framework for understanding life:

Chaos … teaches us to expect the unexpected … Chaos Theory deals with nonlinear things that are effectively impossible to predict or control, like turbulence, weather, the stock market, our brain states, and so on. Recognizing the chaotic, fractal nature of our world can give us new insight, power, and wisdom.

There’s so much brilliance in that quote. Believing in a fully orderly universe is a recipe for a constant series of bad shocks; being at peace with the fact that you cannot control everything is, rightly, a foundational belief for everything from Buddhism to Alcoholics Anonymous.

Indeed, any Zen I’ve found in my own life has been the byproduct of not needing to make every decision, have every aspect of every situation nailed down, or always know what’s coming. I truly believe there’s a beauty in the chaos of the world—I wouldn’t be on my 24th year of living in New York City if I didn’t feel that way!

And yet—at work—I frigging hate chaos.

It sends ...

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Publisher Resources

ISBN: 9781394377497