Understanding the New HumansUSERS VERSUS HUMANSHUMANS, ON A SPECTRUMNEW HUMAN–TECH RELATIONSHIPSTHE TROUBLE WITH ARTIFICIAL FRIENDSLet Machines Be MachinesWHEN LESS HUMAN IS MORE HUMANEWHEN YOUR ROBOT BECOMES A DISHWASHERHumanize Machines, Just a Little BitHOW OBJECTS BECOME HUMANLYCHOOSING A MEANINGFUL METAPHORADDING JUST A FEW PERSONALITY TRAITSEVOLVING OVER TIMEBuild Relationships, Not DependencyMODELING THE RELATIONSHIPUNDERSTAND MILESTONES AND MOMENTSBUILD CIVIC CONNECTIONMAKING IT LEGIBLEAvoiding Automating HumansAUTOMATIC FOR THE PEOPLENew Human–Machine Relationship Goals