Chapter 8

Empowerment and Engagement

In Chapters 5, 6 and 7 I talked about the theory behind the TLS Continuum Empowerment Model. The presentation of a concept is fine, but for many of us we do not learn from a written presentation. Some of us have to hear it. Others have to be able to visualize the concept. The TLS Continuum Empowerment Model is just such a potential dilemma.

The TLS Continuum Empowerment Model is designed in such a manner as to provide you with a roadmap for how to change your organization from a classical organization into an empowered one. Figure 8.1 shows that in reality the three levels do not operate in a vacuum. They are all part of an interdependent system. They are all part of the HR system which supports your organization. ...

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