book
Enterprise Analytics: Optimize Performance, Process, and Decisions Through Big Data
by Thomas H. Davenport
September 2012
Beginner to intermediate
304 pages
6h 27m
English
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Contents at a Glance
Foreword and AcknowledgmentsJack Phillips
Introduction: The New World of Enterprise AnalyticsThomas H. Davenport
Part I Overview of Analytics and Their Value
Chapter 1 What Do We Talk About When We Talk About Analytics?Thomas H. Davenport
Chapter 2 The Return on Investments in AnalyticsKeri E. Pearlson
Part II Application of Analytics
Chapter 3 Leveraging Proprietary Data for Analytical AdvantageThomas H. Davenport
Chapter 4 Analytics on Web Data: The Original Big DataBill Franks
Chapter 5 The Analytics of Online EngagementEric T. Peterson
Chapter 6 The Path to “Next Best Offers” for Retail CustomersThomas H. Davenport, John Lucker, and Leandro DalleMule
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