At different phases during the transformation journey, there were situations and instances where the need for innovation in day-to-day work conducted within the organization stood out. Following the age-old practices without causing any disruptions to set processes seemed like a comfortable and a safe approach for most. The momentum driving innovation within the organization could use some acceleration, as it would help challenge the status quo and could drive improvements by challenging these set practices. Though there was innovation happening in certain pockets, there ...
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