February 2005
Intermediate to advanced
408 pages
8h 34m
English
book
Enterprise Unified Process, The: Extending the Rational Unified Process
by Scott W. Ambler, Michael J. Vizdos, John Nalbone
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Chapter 6. The Operations and Support Discipline
Reader ROI
You must plan how systems are deployed into your operations and support environments.
This discipline adopts many of the best practices of the Information Technology Infrastructure Library (ITIL).
Service-level agreements (SLAs) are needed by both operations and support teams.
Support developers may need to apply hot fixes to your production environment to address high-severity defects.
You must plan for disasters and be prepared to execute your plans.
As the name implies, the primary goal of the Operations and Support discipline is to operate and support your software in a production environment. The focus of operations is to ensure that software is running properly, that the network is available ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.