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Essential Guide to Telecommunications, The, Third Edition
book

Essential Guide to Telecommunications, The, Third Edition

by Annabel Z. Dodd
September 2001
Beginner
528 pages
14h 14m
English
Pearson
Content preview from Essential Guide to Telecommunications, The, Third Edition

Chapter 2. Telephone Systems, Peripherals and Cabling

In this chapter...

  • Telephone Systems— PBXs, Centrex and Key Systems

  • Add-on Peripherals for Key Systems, PBXs and Centrex Systems

  • ACDs—Specialized Equipment to Handle Large Volumes of Calls

  • Media: Wireless, Fiber and Unshielded Twisted Pair Copper

The market for on-site telephone systems such as private branch exchanges (PBXs), key systems and voice mail is highly competitive. Margins are low and growth is slow.

PBXs, Centrex and key systems provide:

  • Connections to the public network and to staff at other sites

  • The means for on-site personnel to call each other without paying telephone company usage fees

The difference between PBXs and Centrex is in the location and ownership of the equipment ...

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Publisher Resources

ISBN: 0130649074Purchase book