7AHP-Based Prioritization Framework for Software Outsourcing Human Resource Success Factors in Global Software Development
ABDUL WAHID KHAN1, GHULAM YASEEN2, MUHAMMAD IMRAN KHAN1, FAHEEM KHAN3
1 Department of Computer Science, University of Science & Technology Bannu, KP, Pakistan
2 Department of Computer Science, Qurtuba University of Science & Information Technology D.I.Khan, KP, Pakistan
3 Department of Computer Science, University of Lakki Marwat University, KP, Pakistan Email: wahidkn@gmail.com, yasin11786@gmail.com, imranktk1745@yahoo.com, kfaheem81@gmail.com
Abstract
Software outsourcing enhances the concept of developing a valuable product at a low price in order to continually increase business. The purpose of this study is to assist vendors of software development organizations in the selection of successful human resources from the vendors’ perspective with the aim of accomplishing software development projects effectively. As a methodology, we used a systematic literature review (SLR) and found thirteen critical success factors in all. Next, we conducted a questionnaire survey for the validation of identified success factors. In the last step, an analytical hierarchy process (AHP) approach was adopted for the prioritization of identified success factors and their categories (based on their comparative importance). We grouped the identified success factors into four categories: procurement, organization, reliance, and quality. The category “organization” is more ...