Foundations of Human Resource Development, Third Edition, 3rd Edition

16

Organization Development Practices

CHAPTER OUTLINE

Introduction

Variations in OD Practices

• Expected Results from OD Interventions

• OD in Relation to the Host Organization

• OD Process Expertise

Core OD Practices

• OD Practices Revolve around the Change Process

• Trust and Integrity in OD

• OD Dynamics

Organization-Focused OD Practices

• Organization Strategy and Culture

• Case Example: Corporate Culture

• Planning for the Future

Work Process–Focused OD Practices

• Process Improvement

• Benchmarking

Group-Focused OD Practices

• Cross-Cultural Team Building

• Case Example: Tunneling

• Group Conflict

Individual-Focused OD Practices

• 360-Degree Feedback

• Career Development Assessment Center

• Coaching

Conclusion

Reflection Questions