March 2022
Intermediate to advanced
520 pages
17h 50m
English
CHAPTER OUTLINE
Program Assessment Approaches to Accountability
• The Limited Historic Four-Level Evaluation Model
• Criticisms of the Historic Four-Level Evaluation Model
• HRD Program Assessment in Practice
• Results Approach to Program Assessment
Balanced Scorecard and Intellectual Capital
• Case Example: Sample Results Assessment Report
• Practical Means of Assessing HRD Financial Benefits
• Case Example: Organization Development—Actual Financial Benefit
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