ONE CONSTANT THAT ALL ORGANIZATIONS CAN COUNT ON IS CHANGE. Managing an organization is a constant series of adjustments to changing conditions; for example, shareholders exert new pressures, governing bodies pass new legislation and set new standards, customers demand more responsiveness and flexibility. Organizations must maintain supply chains connecting their suppliers and their customers. Staying competitive means developing strategies to meet business goals even when changes or interruptions threaten to derail normal operations. Responding to these changes and challenges might ...
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