Chatbots
If you have ever wondered how some web pages provide 24/7 live help through chat on their websites, the answer would almost always be a chatbot is answering your queries from the other end. When in 1966 Joseph Weizenbaum's ELIZA chatbot created waves across the world by beating the Turing Test, we would never have thought of the impact chatbots would create in the World Wide Web (a reason for this, though, could be that ARPANET was itself only created in 1969).
Today, chatbots are everywhere. Many Fortune 500 companies are pursuing research in the domain and have come out with implementations of chatbots for their products and services. In a recent survey done by Oracle, featuring responses from 800 top executives of several companies ...
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