To create a new intent for our agent, follow these steps:
- Click the Create Intent button at the top-right corner of the middle section.
- You need to provide a name for this intent—let's say Dummy Intent.
- We will then need to provide some training phrases that would trigger this intent. Let's say we provide three training phrases, as shown:

Now, we can expect this intent to be called on whenever the system encounters the phrases (or similar phrases) mentioned in the training.
- We can now add some responses that our agent will make when this intent is invoked, as shown:
- At the top-right corner of the middle section, ...