April 2016
Intermediate to advanced
224 pages
3h 20m
English
Content preview from HBR Guide to Delivering Effective Feedback (HBR Guide Series)
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Contents
The two types of feedback, defined.
2.Sometimes Negative Feedback Is Best
For some, it can be more motivating than praise.
BY HEIDI GRANT HALVORSON
Prevent a fight-or-flight response.
BY ED BATISTA
4.A Better Way to Deliver Bad News
Take an open approach to your discussion.
BY JEAN-FRANÇOIS MANZONI
How bosses create their own poor performers.
BY JEAN-FRANÇOIS MANZONI AND JEAN-LOUIS BARSOUX
6.How to Give Feedback That Helps People Grow
Establish trust, then focus on improvement.
BY MONIQUE VALCOUR
7.Recognize Good Work in a Meaningful Way
Tailor your rewards to the person and the effort.
BY CHRISTINA BIELASZKA-DUVERNAY ...