February 2025
Intermediate to advanced
288 pages
3h 52m
English
Content preview from HBR Guide to Generative AI for Managers
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Chapter 20 Change Management Tasks That Are Enhanced with Gen AI
Every manager knows the challenges of introducing change to their teams, whether it entails a new system, a revised process, a new way of working, or a shift in the business model. Depending on the context, employees’ reactions to change may be passive or more outspoken. Even if there isn’t outright resistance, it’s common to hear complaints like “Don’t they know this is not a good time?” or “Yet another change to deal with.”1
Change is difficult, both for employees and for the managers who must lead by example. Depending on your role in the organization, your involvement in change management may vary. If you are an HR manager, your focus might be on the people side, ensuring ...
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