HBR Guide to Generative AI for Managers

Index

• active listening, 133. See also psychological safety

• advanced summarization techniques, 61–62

• agenda creation, 99–100

• meeting planning, 101

• See also meeting management

• AI agents, 33, 142, 191–192, 247

• AI assistants, 9–10

• AI for team management, 95–98

• AI models, 33–34, 39–41

• evolution of, 118

• hallucinations, 33, 35–36

• reliability, 33

• risks of, 42–43

• types, 12

• AI traps, 35–37

• Alexa, 9

• Amazon, 9

• analogies, drawing, 120. See also brainstorming; divergent thinking

• analysis of qualitative data, 167. See also research design

• analysis support, 153–164

• data cleaning, 159–160

• data visualization, 162–163

• See also data analysis

• Apple, 9

• artificial customer data, 169–171

• artificial intelligence (AI), definition, 247

• assumptions

• analyzing, 183–